DRS SUSTAINMENT SYSTEMS, INC..
Customer Satisfaction Survey
  1. How would you categorize your use of DRS SUSTAINMENT SYSTEMS, INC. products? Please select the category that best suits your needs
    Sales
    Service (Repair or Replace)
    End User
    Supply Depot
    Other (please specify below)
  2. How would you rate the effectiveness of DRS SUSTAINMENT SYSTEMS, INC. delivery estimation versus actual delivery date?
    5 (Excellent)
    4
    3
    2
    1 (Poor)
    Comments:
  3. How would you rate DRS SUSTAINMENT SYSTEMS, INC. level of cooperation in regards to receptiveness to your company's need for processing major change request? (new releases, revisions, etc.)
    5 (Excellent)
    4
    3
    2
    1 (Poor)
    Comments:
  4. How would you rate DRS SUSTAINMENT SYSTEMS, INC. level of cooperation in regards to receptiveness to minor change request? (minor rework, print upgrades, etc.)
    5 (Excellent)
    4
    3
    2
    1 (Poor)
    Comments:
  5. In reference to communication with DRS SUSTAINMENT SYSTEMS, INC., how would you rate our company representatives' expertise, competency in discussing issues pertinent to their respective departments, delivery status, and/or onsite training?
    5 (Excellent)
    4
    3
    2
    1 (Poor)
    Comments:
  6. How would you rate the quality, reliability, and overall functionality of components or end item products originating from DRS SUSTAINMENT SYSTEMS, INC.?
    5 (Excellent)
    4
    3
    2
    1 (Poor)
    Comments:
  7. In reference to the aforementioned product quality, reliability, overall functionality, communication, and in comparison to other companies providing similar products, how would you rate the prices we assign?
    5 (Excellent)
    4
    3
    2
    1 (Poor)
    Comments:
  8. How would you rate DRS SUSTAINMENT SYSTEMS, INC. overall willingness to adapt to your company's needs and goals?
    5 (Excellent)
    4
    3
    2
    1 (Poor)
    Comments:
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